Frequently Asked Questions

Answers for customers, vendors, partners, and early launch users preparing for the WashPros platform.

Customers

What is WashPros?

WashPros is a vehicle care marketplace that connects customers with mobile wash and detailing professionals for cars, trucks, boats, RVs, fleets, golf carts, recreational vehicles, and collectible vehicles.

Launch

Where is WashPros launching?

WashPros is preparing for statewide Florida launch coverage. The platform is onboarding vendors before public app launch so customers can see real service options when booking opens.

Booking

Can I book a wash today?

The public app launch is being prepared. Website visitors can join the customer waitlist, and vendors can apply now so the network is ready before customer booking opens broadly.

App

Has the WashPros app launched?

No. The WashPros app has not launched to the public yet. WashPros is preparing the customer app, vendor app, and admin operations now. When the app is officially released, washpros.io will be updated with verified download links and public booking access.

Services

What vehicles does WashPros support?

WashPros is built for cars, trucks, SUVs, boats, watercraft, RVs, motorhomes, golf carts, recreational vehicles, commercial fleets, and high-value collectibles.

Water

Do customers need to provide water?

Many vendors may be self-sufficient, but water access can vary by provider, vehicle type, and service location. If water access is needed, the platform should communicate that before service.

Vendors

How do vendors join?

Vendors apply through the WashPros vendor page, submit business information, service categories, counties served, and required documents for review.

Documents

What documents may vendors need?

Vendor onboarding may request driver's license, insurance documents, general liability, Garage Keepers Liability where applicable, business license, W-9, and other compliance records.

Pricing

What are the vendor platform tiers?

Current vendor tiers are Basic at 20%, Pro Premier at 15%, Elite VIP at 10%, and Luxury Concierge at 8%, subject to final vendor agreements and accepted updates.

Supplies

Does WashPros sell products?

WashPros provides a Vendor Supply Store with recommended affiliate product links. Purchases are completed through Amazon or the listed seller, not directly through WashPros.

Support

How do I contact WashPros?

Email hello@washpros.io for general support, vendors@washpros.io for vendor questions, and investors@washpros.io for investor inquiries.

Still have a question? Contact hello@washpros.io or apply as a vendor at washpros.io/vendors.