Privacy Policy

1. Introduction

WashPros Global Services LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WashPros platform, including our website, mobile applications, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the collection and use of your information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect identity data, contact data, financial data, vehicle data, location data, profile data, business information, and vendor documentation including driver's license, insurance certificates, and Garage Keepers Liability policy details.

2.2 Automatically Collected Information

When you use our Services, we may automatically collect device information, browser type and version, IP address, usage data, and cookies or similar tracking technologies.

2.3 Agreement Acceptance Data

When you accept our Terms of Service, we may record the timestamp of acceptance, IP address at time of acceptance, user ID associated with the acceptance, and version of terms accepted.

3. How We Use Your Information

• Provide, maintain, and improve our Services.
• Process transactions and send related information.
• Connect Customers with Vendors for service fulfillment.
• Send promotional communications with your consent.
• Respond to customer service requests.
• Monitor and analyze usage patterns and trends.
• Detect, prevent, and address fraud and security issues.
• Comply with legal obligations and enforce our agreements.

4. Information Sharing and Disclosure

We do not sell your personal data.

We may share information between Customers and Vendors as needed to facilitate services, including names, contact information, vehicle details, and service location. We may also share information with service providers such as payment processors, email communication providers, cloud hosting and storage providers, analytics services, and monitoring tools.

We may disclose information if required by law, court order, or government regulation, or if disclosure is necessary to protect our rights, your safety, or the safety of others. Information may also transfer as part of a merger, acquisition, sale of assets, or with business partners involved in service fulfillment only as necessary to provide requested Services.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data, including encryption of data in transit and at rest, secure authentication protocols, regular security assessments, access controls and monitoring, and employee training on data protection.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, reporting, business, contractual, and operational requirements.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive your data in a portable format, opt out of marketing communications, and withdraw consent where processing is based on consent. To exercise these rights, contact privacy@washpros.io. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Cookies may include essential cookies, performance cookies, functional cookies, and advertising cookies.

9. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We use appropriate safeguards to protect information in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, whether it is sold or disclosed, and the right to opt out of sale. We do not sell your personal information.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to conflict of laws rules.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the Effective Date. Continued use of the Services constitutes acceptance of changes.

14. Contact Us