Legal & Trust Policy Center
A central policy hub for WashPros customers, vendors, partners, brand requests, data practices, marketplace safety, and intellectual-property protection.
Core Legal
Terms of Service
Core terms governing WashPros services.
Privacy Policy
How WashPros handles personal information.
Brand & IP
Copyright Policy
Copyright notification and counter-notification process.
Trademark and Brand Permission Policy
Use of WashPros names, marks, app icons, logos, and brand assets.
DMCA Designated Agent Information
Public contact point for copyright notices and designated-agent registration status.
Acceptable Use
Acceptable Use Policy
Rules for safe, honest, and lawful use of WashPros services.
Vendor Operations
Vendor Marketplace Standards
Operational standards for approved WashPros vendors.
Vendor Payout and Commission Policy
Vendor commission, payout, reserve, and chargeback rules.
Photo and Before/After Media Policy
Rules for service photos, dispute evidence, and marketing permission.
Customer Trust
Booking, Refund, and Dispute Policy
Customer booking, cancellation, refund, weather, no-show, and dispute rules.
Subscription and Auto-Renewal Terms
Customer and vendor subscription rules.
AI Phone and AI Assistant Disclosure
Notice for AI-assisted calls, chat, routing, and summaries.
Safety and Property Damage Claims Policy
How WashPros handles alleged service-related damage or safety issues.
Data & Privacy
Communications Policy
How WashPros uses email, calls, app notifications, AI phone, and SMS where enabled.
Data Security Summary
Security practices and incident-response overview.
Cookie and Tracking Notice
Notice for essential cookies, analytics, preferences, and future marketing pixels.
Data Retention and Deletion Policy
How long WashPros keeps operational records.
Marketing Transparency
Reviews and Testimonials Policy
Rules against fake, manipulated, or undisclosed reviews.
Influencer, Affiliate, and Ambassador Disclosure Policy
Disclosure rules for paid or referral marketing relationships.